In hotel, tutto comincia da“una piccola richiesta.”

Uno skyline continuo di hotel disegnato a mano

                                TABLE
                                TABLE
                              TABLE FOR
                              TABLE FOR
                            TABLE FOR TWO
                            TABLE FOR TWO
                            TABLE FOR TWO
                            TABLE FOR TWO
                            TABLE FOR TWO
                            TABLE FOR TWO
                            TABLE FOR TWO
                            TABLE FOR TWO
                            TABLE FORCITY     LATE                 CR
                            TABLE FORCITY     LATE                 CR
                            TABLE FORCITY     LATE                 CR
                          POOLBLE FORCITY     LATE                 CR
                          POOLBLE FCITY MAPATE CHECKOUT          CRIB
                          POOLBLE FCITY MAPATE CHECKOUT          CRIB
                          POOLBLE FCITY MAPATE CHECKOUT          CRIB
                       POOL TOWELSFCITY MAPATE CHECKWINE         CRIB
                       POOL TOWELSFCITY MAPATE CHECKWINE         CRIB
        ROOM           POOL TOWELSFCITY MAPATE CHECKWINEHOUSEKEEPCRIB
        ROOM           POOL TOWELSFCITY MAPATE CHECKWINEHOUSEKEEPCRIB
        ROOM           POOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
        ROOM           POOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
      ROOM 304         POOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
      ROOM 304         POOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
      ROOM 304    EXTRAPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
      ROOM 304    EXTRAPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
      ROOHIGH4    EXTRAPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
      ROOHIGH4    EXTRAPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
      ROOHIGH4 EXTRA TOPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
      ROOHIGH4 EXTRA TOPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB
HIGH CHAIR  HIGH CHAIROPOOL TOWELSFCITY MAPAWINE LIST  WINE LISTPCRIB

      AC                   TAXI
      AC                   TAXI
    AC NOT                 TAXI
    AC NOT                 TAXI
AC NOT WORKING          TAXI 06:15
AC NOT WORKING          TAXI 06:15
AC NOT WORKING          TAXI 06:15
AC NOT ROOMING          TAXI 06:15
AC NOT ROOMING          TAXI 06:15
AC NOT ROOMING          TAXI 06:15
AC NOT ROOMING          TAXI 06:15
AC NOROOM 304G          EXTRA06:15
IB NOROOM 304G          EXTRA06:15
IB NOROOM 304G   BABY   EXTRA06:15
IB NOROOM 304G   BABY   EXTRA06:15
IB NOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T
 SETOROOM 304GEXTRA TOWELS  EXTRA T

                   NUT         SPA
                   NUT         SPA
                   NUT        SPA AT
                   NUT        SPA AT
               NUT ALLERGY SPA AT 16:00
               NUT ALLERGY SPA AT 16:00
               NUT ALLERGY SPA AT 16:00     AIRPORT
               NUT ALLERGY SPA AT 16:00     AIRPORT
               NUT ALLERGY SPA AT 16:00     AIRPORT
   TURNDOWN    NUT ALLERGY SPA AT 16:00     AIRPORT
   TURNDOWN    NUT ALLERLATEPA AT 16:00 AIRPORT TRANSF
   TURNDOWN    NUT ALLERLATEPA AT 16:00 AIRPORT TRANSF
   TURNDOWN    NUT ALLERLATEPA AT 16:00 AIRPORT TRANSF
TURNDOWN 19:00 NUT ALLERLATEPA AT 16:00 AIRPORT TRANSF
TURNDOWN 19:00 NUT ALATE CHECKOUT 16:00 AIRPORT TRANSF
OWELSOWN 19:00 NUT ALATE CHECKOUT 16:00 AIRPORT TRANSF
OWELSOWN 19:00 NUT ALATE CHECKOUT 16:00 AIRPORT TRANSF
OWELSOWN 1TABLENUT ALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOWN 1TABLENUT ALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOWNTABLE FORT ALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOWNTABLE FORT ALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK
OWELSOTABLE FOR TWOALATE CHECKOUT HOUSEKEEPING  HOUSEK

                 WAKE-UP                     EXTRA
                 WAKE-UP                     EXTRA
     QUIET       WAKE-UP                     EXTRA
     QUIET       WAKE-UP                     EXTRA
     QUIET    WAKE-UP 06:00              EXTRA PILLOWS
     QUIET    WAKE-UP 06:00              EXTRA PILLOWS
   QUIET ROOM WAKE-UP 06:00              EXTRA PILLOWS
   QUIET ROOM WAKE-UP 06:00              EXTRA PILLOWS
   QUIET ROOM WAKE-UP 06:00              EXTRA PILLOWS
   QUIET ROOM WAKE-UP 06BABY             EXTRA PILLOWS
ER QUIET ROOM WAKE-UP 06BABY             EXTRA PILLOWS
ER QUIET ROOM WAKE-UP 06BABY             EXTRA PILLOWS     EAR
ER QUIET ROOMACAKE-UP 06BABY             EXTRA PILLOWS     EAR
ER QUIET ROOMACAKE-UP BABY COT           EXTRA PILLOWS     EAR
ER QUIET ROAC NOTE-UP BABY COT           EXTRA PILLOWS     EAR
ER QUIET ROAC NOTE-UP BABY COT           EXTRA PILLOWS EARLY C
ER QUIEAC NOT WORKING BABY COT           EXTRA PILLOWS EARLY C
EEPINGEAC NOT WORKING BABY COT           EXTRA PILLOWS EARLY C
EEPINGEAC NOT WORKING BABY COT           EXTRA PILLOWS EARLY C
EEPINGEAC NOT WORKING BABY COT          TAXIRA PILLOWS EARLY C
EEPINGEAC NOT WORKING BABY COT          TAXIRA PILLOWS EARLY C
EEPINGEAC NOT WORKING BABY COT          TAXIRA PILLOWS EATURND
EEPINGEAC NOT WORKING BABY COT          TAXIRA PILLOWS EATURND
EEPINGEAC NOT WORKING BABY COT TAXI 06:15  TAXI 06:15S EATURND
EEPINGEAC NOT WORKING BABY COT TAXI 06:15  TAXI 06:15S EATURND
EEPINGEAC NOT WORKING BABY COT TAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COT TAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING HI, WE HAVE JUST:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING ARRIVED, WHERE SHOULDTAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING WE PARK AND WHAT TIMETAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING DOES BREAKFAST START TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING TOMORROW?TAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN
EEPINGEAC NOT WORKING BABY COTOTAXI 06:15  TAXI 06:15STURNDOWN

          LNUTAGE                                                    DOG
          LNUTAGE                                                    DOG
          LNUTAGE                                                    DOG
          LNUTAGE                                                    DOG
       NUT ALLERGYLD                                               DOG BED
       NUT ALLERGYLD                                               DOG BED
       NUT ALLERGYLD                                               DOG BED
       NUT ALLERGYLD                                               DOG BED
       NUT ALLERGYLD                                               DOG BED
       NUT ALLERGYLD                                               DOG BED
       NUT ALLERGYLD                                      IRON   QUIET BED
LY     NUT ALLERGYLD GLUTEN-FREE    LATE                  IRON   QUIET BED
LY     NUT ALLERGYLD GLUTEN-FREE    LATE                  IRON   QUIET BED
LY     NUT ALLERGYLD GLUTEN-FREE    LATE                  IRON   QUIET BED
LY     NUT ALLERGYLD GLUTEN-FREE    LATE               IRON PLEQUIET ROOMD
HECK-INNUT ALLERGYLD GLUTEN-FREE LATE DINNER           IRON PLEQUIET ROOMD
HECK-INNUT ALLERGYLD GLUTEN-FREE LATE DINNER           IRON PLEQUIET ROOMD
HECK-INNUT ALLERGYLD GLUTEN-FREE LATE DINNER           IRON PLEQUIET ROOMD
HECK-INNUT ALLERGYLD GLUTEN-FREE LATE DINNER           IRON PLEQUIET ROOMD
HECK-INNUT ALLERGYLD GLUTEN-FRSPALATE DINNER           IRON PLEQUIET ROOMD
HECK-INNUT ALLERGYLD GLUTEN-FRSPALATE DINNER           IRON PLEQUIET ROOMD
OWNK-INNUT ALLERGYLD GLUTEN-FSPA ATTE DINNER           IRON PLEQUIET ROOMD
OWNK-INNUT ALLERGYLD GLUTEN-FSPA ATTE DINNER           IRON PLEQUIET ROOMD
OWNK-INNUT ALLERGYLSPA AT 16:00  SPA AT 16:00  SPARE   IRON PLEQUIET ROOMD
OWNK-INNUT ALLERGYLSPA AT 16:00  SPA AT 16:00  SPARE   IRON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00  SPARE   IRON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00  SPARE   IRON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SPARE KEY IRON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SPARE KEY IRON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SPARE KEY IRON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SPARE KEY IRON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SPAREAIRPORTON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SPAREAIRPORTON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SPAREAIRPORTON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SPAREAIRPORTON PLEQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD
 19:00NNUT ALLERGYLSPA AT 16:00  SPA AT 16:00SAIRPORT TRANSFEREQUIET ROOMD

304Fabiano BianchiCamera 304 · check-out domenicaGestita da MOMI

Buonasera, siamo appena arrivati. Dove possiamo parcheggiare e a che ora viene servita la colazione domani?

Fabiano · 15:42 · Tradotto

MOMI sta rispondendo…

LIVE CONTEXT

Aggiornamenti operativi di oggi

ATTIVI OGGI

Aggiungi gli aggiornamenti di oggi…0 / 300

TOCCA PER AGGIUNGERE

KNOWLEDGE BASE

Informazioni dell'hotel che MOMI può utilizzare

PARCHEGGIOInformazioni per gli ospiti VERIFICATE

Accesso da Via Roma dopo le 18:00

COLAZIONEInformazioni per gli ospiti VERIFICATE

07:00–10:30 · Piano terra

Verificato dall'hotelAggiornato oggi alle 09:15

Buonasera, siamo appena arrivati. Dove possiamo parcheggiare e a che ora viene servita la colazione domani?

Sig. Bianchi · 15:42 · Tradotto

Benvenuto, signor Bianchi. Può accedere al parcheggio dall'ingresso di Via Roma. Domani la colazione sarà servita dalle 7:00 alle 10:30 al piano terra.

MOMI · 15:42 · Tradotto

MOMI fornisce agli ospiti risposte precise sull'hotel, lasciando al team il tempo di concentrarsi sul servizio.

In camera fa troppo caldo. Potreste controllare mentre siamo a cena?

Sig. Bianchi · 20:11 · Tradotto

CAMERA · 304PROBLEMA · TEMPERATURAACCESSO · OSPITE FUORI A CENA

TICKET OPERATIVO

COMFORT CAMERA · 304

ASSEGNATO

REPARTO MANUTENZIONERESPONSABILE MARCOPRIORITÀ ALTA

ASSEGNATOIN CORSOCOMPLETATO

NOTA SULLA CAMERA

Solo staff · Camera 304

STAFF

Problema di temperatura già segnalato

Quando una richiesta richiede l'intervento dello staff, MOMI la assegna al reparto corretto e a un responsabile preciso, rendendone visibile l'avanzamento fino alla chiusura

LUCA HA PRESO IN CARICO LA CHAT

Il nostro team sta controllando la camera 304 mentre siete a cena. Le scrivo qui non appena sarà di nuovo pronta.

Luca · Reception · 20:14 · Tradotto

PASSAGGIO ALLO STAFF

MOMI sta gestendo la conversazione

MOMI

PRENDI IN CARICORESTITUISCI A MOMI

RISOLUZIONE · Termostato ricalibrato a 21 °C e testato. La camera è pronta per il rientro dell'ospite.

MOMI RIPRENDE LA CONVERSAZIONE

Tutto risolto, signor Bianchi. La temperatura della camera 304 è stata ripristinata ed è pronta per il suo rientro. Le auguro una buona serata.

MOMI · 21:02 · Tradotto

Per l'ospite la conversazione è sempre una sola. Dietro le quinte, MOMI conserva ogni richiesta, aggiornamento e decisione.

NOTA SULLA CAMERA

Solo staff · Camera 304

STAFF

Problema di temperatura risolto · impianto controllato e testato

MEMORIA DELL'OSPITE

FABIANO BIANCHI

Preferisce una camera più fresca · da segnalare al prossimo soggiorno

OSPITE ABITUALE

Camera304

Soggiorni3

Ultimo soggiornogiugno 2025

PREFERENZE

Camera più fresca Alimentazione vegetariana Camera silenziosa Late check-out

RICHIESTE RECENTI

Temperatura della camera regolata12 giugno 2025
Consiglio su un ristorante vegetariano10 giugno 2025
Transfer aeroportuale8 giugno 2025

NOTE

Viaggia per lavoro. Preferisce camere silenziose e lontane dall'ascensore.

Ultimo aggiornamento: 12 giugno 2025

PROSSIMO SOGGIORNO

18–22 agosto 2025

SEGNALAZIONI PRE-SOGGIORNOAssegnare una camera lontana dall'ascensoreImpostare la temperatura tra 20 e 21 °C

PANORAMICA OPERATIVA

Operatività in tempo reale · turno in corso

IN TEMPO REALE

92%Domande gestite automaticamente↗ +8% rispetto agli ultimi 7 giorni

1m 24sTempo medio di risposta↘ -32% rispetto agli ultimi 7 giorni

94%Richieste risolte entro gli SLA↗ +6% rispetto agli ultimi 7 giorni

4,8 / 5Soddisfazione degli ospiti↗ +0,2 rispetto agli ultimi 7 giorni

€ 2.340Opportunità di ricavo individuate↗ +18% rispetto agli ultimi 7 giorni

RICHIESTE PER REPARTO

386Totale (24 ore)

Reception46%(178)
Housekeeping24%(93)
Manutenzione18%(70)
F&B / Concierge12%(45)

TEMPO MEDIO DI RISOLUZIONE

Reception3m
Housekeeping8m
Manutenzione12m
F&B / Concierge6m

051015

Minuti

RICHIESTE PIÙ FREQUENTI (ultimi 7 giorni)

1Consigli sui ristoranti22%(164)
2Temperatura della camera18%(134)
3Asciugamani extra12%(89)
4Transfer aeroportuali10%(76)

6Ancora da risolvereRichiedono attenzione

18:00 – 20:00Fascia di picco delle richiesteOggi

38Ospiti abituali riconosciuti↗ +12 rispetto agli ultimi 7 giorni

3Ticket a rischio di recensione negativaDa monitorare attentamente

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